Call Center

Job Posted September 1, 2020

Valid Until September 30, 2020


Reports To: Call Center Supervisor

Job Description

Call center agents take calls from customers to handle complaints, orders, questions, and other concerns.

Duties and Responsibilities

  • Manage high volume of inbound and outbound calls
  • Maintain professional tone throughout customer interaction, regardless of customers’ issue
  • Update customer information as needed in CRM system
  • Resolve customers’ issues quickly and accurately
  • Meet or exceed call goals set by supervisor

Qualifications

  • High school diploma or GED required
  • Strong computer skills
  • Excellent interpersonal communication skills
  • High level of professionalism
  • Must be available to work some holidays and weekends

 

Hiring Organization:

CBS Staffing

Website: Apply Online

Address

11325 Tantor Road Dallas, TX 75229